KinVoices: Using Voices of Friends and Family in Voice Interfaces

KinVoice interaction: User sets the reminder and KinVoice confirms . KinVoice issues the reminder and plays the reminder when the user asks

Abstract

With voice user interfaces (VUIs) becoming ubiquitous and speech synthesis technology maturing, it is possible to synthesise voices to resemble our friends and relatives (which we will collectively call ‘kin’) and use them on VUIs. However, designing such interfaces and investigating how the familiarity of kin voices afect user perceptions remain under-explored. Our surveys and interviews with 25 users revealed that VUIs using kin voices were perceived as more engaging, persuasive and safer yet eerier than VUIs using common virtual assistant voices. We then developed a technology probe, KinVoice, an Alexa-based VUI that was deployed in three households over two weeks. Users set reminders using KinVoice, which in turn, gave the reminders in synthesised kin voices. This was to explore users’ needs, uncover challenges involved and inspire new applications.We discuss design guidelines for integrating familiar kin voices into VUIs, applications that beneft from its usage, and implications for balancing voice realism and usability with security and diversifcation.

Publication
In Proceedings of the ACM on Human-Computer Interaction - Computer-supported cooperative work
Tamil Selvan Gunasekaran
Tamil Selvan Gunasekaran
Master Student

My research interests include Assistive Augmentation, Machine Learning and Interactive Sensing.